DELIVERY & RETURNS
SHIPPING INFORMATION
We offer fast and reliable shipping across Australia. Orders are processed within 1-2 business days, and delivery times vary depending on your location.
DOMESTIC SHIPPING
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days (additional fee applies)
INTERNATIONAL SHIPPING
We ship to select countries worldwide. Delivery times and costs depend on the destination. For more details, check our Shipping Policy.
ORDER TRACKING
Once your order is dispatched, you’ll receive a tracking number via email. Use it to monitor your package’s delivery status.
RETURNS & EXCHANGES
We accept returns within 14 days of delivery. Items must be unworn, in original condition, with tags attached.
HOW TO RETURN
- Request a return through meimeilingerie.com.
- Pack the item securely in its original packaging.
- Ship it back to us using a tracked service.
REFUNDS
Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
NON-RETURNABLE ITEMS
For hygiene reasons, certain items like lingerie, swimwear, and sale products are final sale and cannot be returned unless faulty.
FAULTY OR INCORRECT ITEMS
If you receive a damaged or wrong item, contact us immediately. We’ll arrange a replacement or refund as needed.
CHANGE OF MIND
Return shipping costs for change-of-mind returns are the customer’s responsibility.
QUESTIONS?
For any delivery or return concerns, reach out via our Contact page on meimeilingerie.com. Our team is happy to help!
Thanks for shopping at meimeilingerie.com!